{"id":2948,"date":"2023-05-17T14:25:09","date_gmt":"2023-05-17T14:25:09","guid":{"rendered":"https:\/\/www.cardsonline.info\/?page_id=2948"},"modified":"2026-09-01T06:53:27","modified_gmt":"2026-09-01T06:53:27","slug":"support","status":"publish","type":"page","link":"https:\/\/www.cardsonline.info\/nl\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row bg_image=”10196″ bg_color=”#F1F1F3″ top_padding=”0″ bottom_padding=”0″ class=”home-mobile-hero” bg_position=”center top”][vc_column animation=”fade-in-from-top” width=”1\/1″]

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CardsOnline Support<\/h1>

Leer, ontdek en haal meer uit CardsOnline<\/h2>[vc_row_inner el_class=”home-mobile-intro”][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″]
Ontdek met praktische videotutorials hoe u optimaal gebruikmaakt van CardsOnline.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner]
<\/div>[vc_row_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/4″ css=”.vc_custom_1785429987087{padding-left:60px !important;}”]IK WIL LEREN<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]IK HEB HULP NODIG<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner]
<\/div>[\/vc_column][\/vc_row][vc_row bg_color=”#222222″ top_padding=”40″ bg_position=”left top”][vc_column animation=”fade-in” width=”1\/3″]

CardsOnline, eenvoudig uitgelegd<\/h2>
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<\/div>[\/vc_column][vc_column animation=”fade-in” width=”2\/3″]
Wij helpen u graag om alles uit CardsOnline te halen. Bekijk onze instructievideo’s om snel te leren hoe u het platform gebruikt, ontdek aanvullende diensten en functies en vind de ondersteuning die u nodig heeft wanneer u die nodig heeft.<\/div>[\/vc_column][\/vc_row][vc_row bg_color=”#FFFFFF” top_padding=”30″ bottom_padding=”50″ class=”home-mobile-heading” row_id=”TUTORIALS”][vc_column width=”1\/1″]

Bekijk tutorials per categorie<\/h2>
Kies een onderwerp om snel de juiste CardsOnline-tutorial te vinden.<\/div>[vc_row_inner][vc_column_inner width=”1\/4″]AAN DE SLAG<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]DATABEHEER<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]KAARTONTWERP<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]KAARTPRODUCTIE<\/a>[\/vc_column_inner][\/vc_row_inner]
<\/div>[vc_row_inner][vc_column_inner width=”1\/4″]SERVICE PORTAL<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]DIGITAL ID<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]STATUS CHECK<\/a>[\/vc_column_inner][vc_column_inner width=”1\/4″]PHOTO CHECK<\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FAFAFA” top_padding=”40″ bottom_padding=”60″ row_id=”GETTING-STARTED”][vc_column width=”1\/1″]

Aan de slag<\/h2>
Begin met de basis en leer hoe u door CardsOnline navigeert en uw eerste kaarthoudergegevens toevoegt.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Overzicht van een CardsOnline Unit<\/h2>
Maak kennis met het dashboard van een CardsOnline Unit en de meest gebruikte functies.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Gegevens importeren uit Excel<\/h2>
Importeer meerdere kaarthouderrecords rechtstreeks vanuit een Excel-bestand in de CardsOnline Data Manager.<\/div>
<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een nieuw record toevoegen<\/h2>
Voeg handmatig een nieuw kaarthouderrecord toe en voer de benodigde gegevens in CardsOnline in.<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FFFFFF” top_padding=”40″ bottom_padding=”60″ row_id=”DATA-MANAGEMENT”][vc_column width=”1\/1″]

Databeheer<\/h2>
Vind, bewerk en beheer kaarthouderrecords eenvoudig in de CardsOnline Data Manager.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een record zoeken<\/h2>
Vind snel een kaarthouderrecord in de CardsOnline Data Manager.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een record bewerken<\/h2>
Open een bestaand record en werk de kaarthoudergegevens in CardsOnline bij.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Records filteren & selecteren<\/h2>
Gebruik filters om groepen kaarthouderrecords te vinden en te selecteren voor verdere acties.<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FAFAFA” top_padding=”40″ bottom_padding=”60″ row_id=”CARD-DESIGN”][vc_column width=”1\/1″]

Kaartontwerp<\/h2>
Leer hoe u professionele kaartlay-outs maakt met de online CardsOnline Card Designer.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een nieuw kaartontwerp maken<\/h2>
Maak een nieuwe kaartlay-out met de online CardsOnline Card Designer.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Vormen & afbeeldingen toevoegen<\/h2>
Voeg vormen, logo’s en afbeeldingen toe om uw kaartontwerp op te bouwen en aan te passen.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een fotoveld toevoegen<\/h2>
Voeg een fotoveld voor kaarthouderfoto’s toe en positioneer dit in uw ontwerp.<\/div>[\/vc_column_inner][\/vc_row_inner]
<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Statische & dynamische tekst toevoegen<\/h2>
Voeg vaste tekst en dynamische gegevensvelden van kaarthouders toe aan uw kaartontwerp.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een Status Check QR-code toevoegen<\/h2>
Voeg een QR-code met een Status Check-link toe aan een fysieke kaart of Digital ID.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FFFFFF” top_padding=”40″ bottom_padding=”60″ row_id=”CARD-PRODUCTION”][vc_column width=”1\/1″]

Kaartproductie<\/h2>
Leer hoe u CardsOnline koppelt aan uw lokale kaartprinter en fysieke kaarten produceert.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Kaarten printen<\/h2>
Print afzonderlijke kaarten of een geselecteerde groep kaarthouderrecords vanuit CardsOnline.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Card Print Manager installeren & configureren<\/h2>
Installeer en configureer Card Print Manager om CardsOnline met uw lokale kaartproductieomgeving te verbinden.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Printen met Card Print Manager<\/h2>
Verstuur printopdrachten vanuit CardsOnline naar een gekoppelde kaartprinter met Card Print Manager.<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FAFAFA” top_padding=”40″ bottom_padding=”60″ row_id=”SERVICE-PORTAL”][vc_column width=”1\/1″]

Service Portal<\/h2>
Laat kaarthouders v\u00f3\u00f3r de kaartuitgifte veilig hun eigen gegevens, foto’s en serviceverzoeken aanleveren.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Kaarthouders uitnodigen voor de Service Portal<\/h2>
Nodig kaarthouders uit voor hun eigen Service Portal-account, zodat zij hun gegevens online kunnen aanvullen.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Serviceverzoeken versturen & goedkeuren<\/h2>
Vraag ontbrekende gegevens of foto’s op bij kaarthouders en beoordeel de ingediende Service Portal-verzoeken.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FFFFFF” top_padding=”40″ bottom_padding=”60″ row_id=”DIGITAL-ID”][vc_column width=”1\/1″]

Digital ID & Status Check<\/h2>
Maak en verstuur Digital IDs en voeg actuele statusverificatie toe aan fysieke en digitale identificatiemiddelen.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een Digital ID PDF & Active ID ontwerpen<\/h2>
Maak een Digital ID-ontwerp voor PDF en voor gebruik in de CardsOnline Active ID-app.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een Wallet Pass ontwerpen<\/h2>
Maak een Digital ID-ontwerp dat als mobiele Wallet Pass kan worden uitgegeven.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een Digital ID versturen<\/h2>
Selecteer kaarthouders in de Data Manager en verstuur hun Digital IDs.<\/div>[\/vc_column_inner][\/vc_row_inner]
<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

De Active ID-app gebruiken<\/h2>
Installeer de CardsOnline Active ID-app en ontdek hoe u uw Digital ID opent en gebruikt.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Een Status Check QR-code toevoegen<\/h2>
Voeg een Status Check QR-code toe om actuele informatie over het identificatiemiddel via een scan beschikbaar te maken.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_color=”#FAFAFA” top_padding=”40″ bottom_padding=”60″ row_id=”PHOTO-CHECK”][vc_column width=”1\/1″]

Photo Check<\/h2>
Leer hoe u automatische fotokwaliteitscontroles binnen CardsOnline configureert en gebruikt.<\/div>[vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Photo Check configureren voor een Unit<\/h2>
Schakel Photo Check in voor een Unit en configureer de fotokwaliteitscontroles die u wilt toepassen.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Photo Check tijdens registratie<\/h2>
Bekijk hoe Photo Check een foto automatisch controleert tijdens de registratie van een kaarthouder.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Photo Check in het Service Portal<\/h2>
Bekijk hoe ge\u00fcploade foto’s automatisch worden gecontroleerd wanneer kaarthouders het Service Portal gebruiken.<\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”home-mobile-feature”][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Photo Check bij het toevoegen van een foto<\/h2>
Voer Photo Check automatisch uit wanneer u rechtstreeks een nieuwe foto aan een kaarthouderrecord toevoegt.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Photo Check uitvoeren op een bestaande foto<\/h2>
Voer Photo Check handmatig uit op een foto die al in een kaarthouderrecord is opgeslagen.<\/div>[\/vc_column_inner][vc_column_inner width=”1\/3″]
\"Youtube<\/i><\/span><\/div><\/a><\/div>

Meerdere foto’s importeren met Photo Check<\/h2>
Importeer meerdere kaarthouderfoto’s en controleer automatisch de fotokwaliteit tijdens het importeren.<\/div>[\/vc_column_inner][\/vc_row_inner]
<\/div>[\/vc_column][\/vc_row][vc_row bg_color=”#FFFFFF” top_padding=”50″ bottom_padding=”50″][vc_column animation=”fade-in” width=”4\/5″]

Nog hulp nodig?<\/h2>
Kunt u het antwoord dat u zoekt niet vinden? Neem contact met ons op, dan helpen wij u graag met de juiste oplossing.<\/div>[\/vc_column][vc_column animation=”fade-in” width=”1\/5″]
<\/div>NEEM CONTACT OP<\/a>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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